Privacy Policy

Last Updated: August  13, 2025

1. Introduction

Welcome to GHC Mechanical (“we,” “our,” or “us”). At GHC Mechanical, LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your information—whether you’re visiting our website, contacting us, or opting in to receive SMS messages.

2. Information We Collect

  • Contact information: Name, email, phone number, and address. 
  • SMS opt‑in data: Your mobile number and consent status (yes/no). 
  • Usage data: Website navigation, form submissions, and other interactions with our services. 

3. How We Use Your Information

We use collected data to:

  • Respond to your inquiries or service requests. 
  • Improve and personalize our services and website. 
  • Send you SMS messages—such as service reminders or promotional offers—only if you’ve provided express written consent. These messages may come via ServiceTitan or other SMS platforms. 

4. SMS Opt-In & Messaging Compliance

To comply with U.S. regulations—including the TCPA, CTIA guidelines, and ServiceTitan standards—our SMS communications following opt-in will include:

  • A clear invitation and disclosure of message type and frequency. 
  • A statement: “Msg & data rates may apply.” 
  • Opt-out instructions in every message (e.g., “Reply STOP to unsubscribe.”). 
  • A Help keyword (e.g., “Reply HELP for assistance.”) with contact info. 
  • A confirmation message immediately after sign‑up confirming subscription details. 
  • A prompt response to unsubscribe or help requests, honoring removal from lists made through any reasonable means ServiceTitan+12Infobip+12Atlas+12Atlas. 

5. Sharing Your Information

We may share your data with:

  • ServiceTitan or similar service providers, to manage SMS delivery and marketing reliably and in compliance ServiceTitanServiceTitan Help Center. 
  • Legal authorities, if required by law or to protect our rights. 

6. Your Rights and Choices

  • You may opt out of SMS messaging at any time by replying STOP—or any reasonable alternative phrase—and we will remove you promptly. 
  • For help with SMS or to manage your preferences, reply HELP or contact us at sales@ghcmech.com. 
  • You may access, correct, or delete your personal information by contacting us at the email above. 

7. Data Retention & Security

We retain your data only as long as necessary for legitimate business or legal purposes. All personal information is protected with industry-standard security measures.

8. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of changes via our website or other communication channels. Your continued use of our services after updates signifies acceptance.

9. Contact Us

If you have any questions about this policy or your data, please reach out:
 Email: sales@ghcmech.com
 Address: 990 Pauly Dr, Elk Grove Village, IL 60007

GHC Mechanical